ISO/IEC 27018 – Cloud Privacy Protection Conformity Assessment
Overview
ISO/IEC 27018 establishes privacy controls for public cloud Personally Identifiable Information (PII). Our assessment helps:
Cloud Service Providers (CSPs) demonstrate PII protection compliance
Data controllers verify cloud processor commitments
Implement GDPR, CCPA and other privacy regulation requirements
Complement ISO 27001/27017 certifications with privacy focus
Who It's For
Public cloud providers processing customer PII
Enterprises using cloud services for personal data
Healthcare organizations with cloud-hosted PHI
Financial institutions with cloud-based customer data
Companies needing GDPR Article 28 processor compliance
Why an ISO 27018 Assessment Matters
Regulatory Compliance: Meet key GDPR and global privacy requirements
Customer Trust: Demonstrate verifiable PII protections
Competitive Advantage: Differentiate privacy-conscious cloud services
Risk Reduction: Identify gaps in cloud data protection
Scope of Our Assessment
PII Processing Controls: Collection, use and retention policies
Consent Management: User rights implementation
Data Location & Transfer: Cross-border data flow protections
Breach Notification: Cloud-specific incident response
Third-Party Audits: Subprocessor compliance verification
Our 6-Step Assessment Process
Scoping Workshop: Define PII flows and cloud services
Document Review: Privacy policies and data processing agreements
Technical Evaluation: Encryption, access controls and logging
Provider Interviews: Privacy officers and cloud operations
Gap Analysis: Against ISO 27018 and regional privacy laws
Final Report: Conformity Assessment with remediation plan
Deliverables
Conformity Assessment Certificate (valid 1 year)
Privacy Protection Maturity Report
GDPR Article 28 Compliance Checklist
Data Subject Rights Process Review
Executive Briefing Package
Why Company Certification Int.?
Privacy Experts: Assessors with CIPP/E and CIPM certifications
Cloud Specialists: Deep experience with major cloud platforms
Regulatory Knowledge: GDPR, CCPA, PIPL and other frameworks
Global Acceptance: Recognized by international procurement teams
FAQ
Q: Is ISO 27018 certification available?
A: No, it's an implementation standard. Our assessment provides formal recognition of your compliance.
Q: How does this differ from ISO 27017?
A: 27017 covers general cloud security, while 27018 focuses specifically on PII protection.
Q: Can this help with GDPR compliance?
A: Yes, it addresses key GDPR processor requirements in Articles 28 and 32.
Q: What cloud services can be assessed?
A: All public cloud IaaS/PaaS/SaaS offerings processing PII.
Q: Do you interview our customers?
A: We can review customer-facing documentation and contracts.
Get Started
Ready to demonstrate cloud privacy compliance?
[Request Privacy Assessment] [Download Cloud Privacy Checklist]
The Certification Process
Online gap analysis allows us to see the current
- quality benchmark within your organization,
- the finances required
- the time required for this project (System and Certification Fee)
Your Estimate will be shared with you in 24 hours.
Upon Estimate Approval the project starts:
- A client executive is assigned to your project
- Contact information is shared with you
- The Payment details are provided to you
All Support is delivered Online.
The Client Executive will provide the Documentation Templates and explain to you how to amend it.
You will be required to perform the following tasks:
- Identify your core or business processes.
- Amend documentation that meets your business needs. (Policy statements, objectives, manuals, work instructions, job descriptions, forms.)
- Encourage employees to be aware of the new documented system
- Review, approve, and distribute the documents to those who need access to the information.
- Ensure procedures are being performed as documented.
- Ensure employees are trained properly for the tasks they are performing.
- Create effective reporting systems.
- Monitor the effectiveness of your processes through the use of measurable data, where possible.
- Review and take action to improve in the areas required.
- Plan internal auditing activities.
- Submit your management system documentation for review to ensure it complies with the applicable standard.
- Prepare for review by an external auditor to confirm that the system’s requirements are being satisfied and that the management system is implemented effectively.
- Obtain ISO Certifcaiton
- This periodic on-site review is usually conducted annually.
- It ensures that the certified business continues to comply with Standard requirements, as confirmed during the Recertification Audit at the certification cycle's outset.
- Most are conducted remotely.
Refer to learn more about Types of Audits
