Privacy Policy

At Company Certification LLC (CCI Services), we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under the GDPR and applicable laws.

1. Who We Are

Company Certification LLC is a global provider of compliance, certification, and auditing services. For any privacy concerns, you can contact:
[email protected]
+1-682-907-5113

2. What Data We Collect

We may collect the following personal data:

  • Name, email address, phone number, job title, and company name

  • Payment information (invoices, billing details)

  • Login details for SaaS applications (where applicable)

  • IP address, browser type, and online identifiers

  • Information provided during audits, training, or events

3. How We Collect Data

We collect data when you:

  • Contact us via email, phone, or web forms

  • Register for our services, newsletters, or events

  • Use our SaaS platforms or visit our website

  • Provide documents during certification and audit processes

4. How We Use Your Data

We process personal data for the following purposes:

  • To provide our services and manage client accounts

  • To communicate with you about audits, certifications, and updates

  • To comply with legal and financial record-keeping requirements

  • To improve our services and website performance

  • For security, fraud prevention, and regulatory compliance

5. Legal Basis for Processing

We rely on:

  • Contract – when delivering services you purchase

  • Consent – for newsletters, marketing, and optional forms

  • Legitimate Interest – to improve services and protect our systems

  • Legal Obligation – to maintain financial and regulatory records

6. Sharing Your Data

We may share data with:

  • Auditors and accreditation bodies

  • IT service providers (hosting, SaaS, email, backups)

  • Payment processors and accounting platforms

  • Group affiliates for service delivery

  • Regulators, if legally required

We do not sell or rent your data to third parties.

7. How Long We Keep Your Data

  • Client records: 5 years

  • Emails: 3 years

  • Financial data: 6 years (tax laws)

  • Backups: 12 months

  • Logs: 90–180 days

8. Your Rights

You have the right to:

  • Access your data

  • Request corrections or deletion

  • Restrict or object to processing

  • Request data portability

  • File a complaint with your local Data Protection Authority

9. Security

All devices and systems use encryption, secure passwords, and access controls. Backups and incident response processes are tested regularly.

10. Contact Us

For privacy-related questions or to exercise your rights, please contact our ISMS Manager

The Certification Process

Online gap analysis allows us to see the current

  • quality benchmark within your organization,
  • the finances required
  • The time required for this project (System and Certification Fee)

Your Estimate will be shared with you in 24 hours.

Upon Estimate Approval the project starts:

  • A client executive is assigned to your project
  • Contact information is shared with you
  • The Payment details are provided to you

All Support is delivered Online.

The Client Executive will provide the Documentation Templates and explain to you how to amend it.
You will be required to perform the following tasks:

  1. Identify your core or business processes.
  2. Amend documentation that meets your business needs. (Policy statements, objectives, manuals, work instructions, job descriptions, forms.)
  3. Encourage employees to be aware of the new documented system
  4. Review, approve, and distribute the documents to those who need access to the information.

  • Ensure procedures are being performed as documented.
  • Ensure employees are trained properly for the tasks they are performing.
  • Create effective reporting systems.
  • Monitor the effectiveness of your processes through the use of measurable data, where possible.
  • Review and take action to improve in the areas required.
  • Plan internal auditing activities.
  • Submit your management system documentation for review to ensure it complies with the applicable standard.
  • Prepare for review by an external auditor to confirm that the system’s requirements are being satisfied and that the management system is implemented effectively.
  • Obtain ISO Certifcaiton
  • This periodic on-site review is usually conducted annually.
  • It ensures that the certified business continues to comply with Standard requirements, as confirmed during the Recertification Audit at the certification cycle's outset.
  • Most are conducted remotely.

Refer to learn more about Types of Audits

FAQ's

How long does it take to get ISO Certified?

Starting with your initial consultation with our ISO specialists and progressing through certification, the timeline can be as short as 15 days. However, the duration is contingent upon the size and complexity of your business. It's worth noting that we can often expedite the process and reduce costs by preparing the Documented Management System Manual on your behalf, which can also accelerate the certification for your business.

What is the duration of the certification?

Following ISO 17021 guidelines, accredited certification bodies must provide certified organizations with certificates covering a 3-year certification cycle. Extensions beyond this timeframe are possible with the completion of necessary external audits and adherence to the certification cycle. ISO Certification, for instance, commonly issues certificates throughout a ten-year contract period.

What is the cost associated with obtaining ISO certification?

At Company Certification, our dedication is to ensure that ISO certification remains cost-effective for all our clients. The expenses involved depend on various factors including your industry sector, annual turnover, number of employees, and other considerations. Feel free to utilize our complimentary calculator to receive an instant quote.

Is it possible for an individual to obtain ISO certification?

ISO certification is reserved for organizational entities, and not for individual professionals.

What does the term 'Internal Audit' mean?

An internal audit is a systematic and scheduled examination of the processes and procedures outlined in your management system. It serves as a vital component of ISO Standards compliance, ensuring that established processes are adhered to and validating the effectiveness of the implemented procedures.

What advantages does an Internal Audit offer?

The advantages of conducting an internal audit include:

  • Ensuring the achievement of goals and objectives.
  • Enhancing communication and understanding within the organization.
  • Offering individuals a platform to report concerns.
  • Serving as an effective training tool.
  • Verifying the maintenance of planned arrangements, such as product quality.
  • Providing valuable feedback to supervisors.
What is the process for establishing an internal audit timetable?

To formulate an internal audit schedule, you must determine the scope and timing of the audits. This information is documented in the internal audit schedule, a crucial document for consultants to review. For intricate processes, it may be necessary to conduct audits in distinct segments. Additionally, if particular areas have a history of recurring issues, more frequent and detailed checks may be required. When constructing the schedule, it's essential to consider past non-conformities.

Apply Online

 
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ISO Certification: This is an official, globally recognized certification proving that your management system meets international standards. Conformity Assessment Certificate: This is useful for demonstrating basic adherence to specific CE/ISO/EU guidelines and Norms.
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